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Last updated: 10-01-2024

 

1. **Introduction**

 

Welcome to FrozenQuest! This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our website and services.

 

By accessing or using FrozenQuest, you consent to the terms and practices outlined in this Privacy Policy.

 

2. **Information We Collect**

 

a. **Personal Information:**

   - When you register for an account, we may collect your name, email address, and other relevant information.

   - If you make a purchase, we may collect payment information such as credit card details.

   - When you use our website, we may collect information about your interactions, preferences, and settings.

 

b. **Non-Personal Information:**

   - We may collect non-personal information, such as browser type, operating system, and IP address, for analytical purposes.

 

3. **How We Use Your Information**

 

a. **Providing Services:**

   - We use your personal information to provide and improve our services, respond to inquiries, and fulfill your requests.

 

b. **Communication:**

   - We may use your contact information to send you updates, newsletters, and promotional materials. You can opt out of these communications at any time.

 

c. **Analytics:**

   - Non-personal information may be used for analytical purposes to enhance our website's performance and user experience.

 

d. **Legal Compliance:**

   - We may process your information to comply with legal obligations or protect our rights and interests.

 

4. **Cookies and Similar Technologies**

 

a. **Cookies:**

   - We use cookies and similar technologies to enhance your experience on our website, understand user behavior, and track usage patterns.

 

b. **Third-Party Analytics:**

   - We may utilize third-party analytics services that use cookies and other tracking technologies to analyze website performance.

 

5. **Third-Party Disclosure**

 

a. **Service Providers:**

   - We may share your personal information with third-party service providers to facilitate our services.

 

b. **Legal Requirements:**

   - We may disclose your information in response to a subpoena, court order, or other legal process.

 

6. **Security**

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

 

7. **Your Choices**

 

a. **Account Information:**

   - You can review and update your account information by logging into your account settings.

 

b. **Marketing Communications:**

   - You can opt out of marketing communications by following the unsubscribe instructions provided in the communication.

 

8. **Children's Privacy**

 

FrozenQuest is not intended for children under the age of 13. We do not knowingly collect or store information from children under 13 years of age.

 

9. **Changes to This Privacy Policy**

 

We reserve the right to update or modify this Privacy Policy at any time. The latest version will be posted on our website, and we encourage you to review it periodically.

 

10. **Contact Us**

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at isachdeva32@gmail.com.

 

Thank you for choosing FrozenQuest!